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Information on cancellation of regular performances at Wakuwakuza in March and rescheduling and refunds for regular performances in February and March, as well as Tsuruya special lectures.

We would like to express our sincere gratitude for your continued patronage of the 096k Kumamoto Opera Company. On February 14th, we announced the cancellation of Wakuwakuza's February regular performance and the postponement of the Tsuruya special performance, but subsequent tests confirmed that several people tested positive for the new coronavirus and had close contact with them. Therefore, in consideration of the preparation period for rehearsals and ticket sales after the troupe members recover, we have decided to cancel the regular performance at Wakuwakuza in March. We will notify you once we have a plan to resume. Although we will refrain from activities as a whole, we plan to resume activities in small groups, starting with the members of the troupe whose safety has been confirmed. Thank you for your understanding. "cancel" ・February regular performance (Wakuwakuza) February 11th (Friday), 12th (Saturday), 18th (Friday), 19th (Saturday) ・March regular performance (Waku Wakuza) March 5th (Sat), 12th (Sat), 21st (Monday/Holiday), 26th (Sat) 《Postponed》 ・Tsuruya special performance February 26th (Saturday) and 27th (Sunday) ⇒ Postponed to April 29th (Friday) and 30th (Saturday)

▼Please check the following regarding refunds and transfers.

[Customers who wish to transfer] Target performance Tsuruya special performance February 26th (Sat) and 27th (Sun) Make-up performance schedule April 29th (Friday) and 30th (Saturday) Transfer method *Common for all purchase methods including each play guide, telephone reservation, LINE official account, etc. Please call the toll-free number 0120-15-0969 (weekdays 10:00-18:00). Transfer acceptance period From February 25th (Friday) to April 28th (Thursday) * Regarding rescheduling of regular performances, we will inform you of the schedule as soon as we have a prospect of resuming performances. Please keep your tickets in a safe place. [Customers who wish to receive a refund] Target performance ・Tsuruya special performance February 26th (Sat) and 27th (Sun) ・February regular performance (Wakuwakuza) February 11th (Friday), 12th (Saturday), 18th (Friday), 19th (Saturday) ・March regular performance (Waku Wakuza) March 5th (Sat), 12th (Sat), 21st (Monday/Holiday), 26th (Sat) Refund method ●Customers who purchased with Lawson Ticket Please complete the refund procedure at the Lawson/Ministop store where the ticket was issued.  Click here for refund method ●Customers who purchased from Ticket Pia Refund methods vary depending on how you received your ticket, payment method, etc.  Click here for refund method ●Customers who purchased from Kumabi Play Guide Please complete the refund procedure at the Kumanichi Play Guide store. Q: Kumanichi Play Guide 096-327-2278 (Business hours 10:30-19:00) ●Customers purchasing at the performance venue We will issue a refund, so please send your ticket by simple registered mail. Please enclose a memo with the following information, as it will be required when making the transfer. (1) Name and phone number of the customer purchasing the ticket (2) Performance date and number of tickets requested for refund (3) Transfer account number (bank name/branch name/regular or current account/account number/account name kana) *The transfer account will be in the name of the person who made the purchase. *Once we have confirmed the details, we will transfer the face value and postage fee (up to 404 yen) to your designated account within two weeks. 869-1601 Ticket Receptionist, Artist Village Aso 096 Ward, 2803 Kamishikimi, Takamori-cho, Aso-gun, Kumamoto Prefecture Questions: Toll-free number 0120-15-0969 (weekdays 10:00-18:00) ●Customers who purchase on LINE We will process the refund through the system, so we will need to confirm your name, performance schedule, amount, etc. Please call our toll-free number 0120-15-0969 (weekdays 10:00-18:00). *Refund procedure will take 4-5 days. Refund acceptance period From February 25th (Friday) to March 31st (Thursday) We apologize for any inconvenience this may cause and ask for your understanding and cooperation.     Coamix Co., Ltd. 096kKumamoto Opera Company

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